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❗❗ PLEASE READ BEFORE BUYING ❗❗
*** We do not refund ifyou do not follow the policies below. ***
*** PLEASE DO NOT BUYFISH IF YOU ARE NOT SURE OR DO NOT ACCEPT
ALL POLICIES BELOW. ***
⚡Fish Information:⚡
-We required 4 business days forshipping handling, we need fasting the fishes and prepare as perfect aspossible to keep the fish healthy before and during transport.
-Fish will be carefully package in aStyrofoam Cooler Box 1.5 - 2 inches thick with proper insulation and colorliner bags to ensure they can tolerate the temperature shift during transportfrom us to anywhere as well as reduce stress.
- To minimize weekend delays, wedispatch orders on Monday, Tuesday, and Wednesday. Orders placed afterWednesday will be shipped the following Monday.
- For Safety : we will hold your order if the weather Snowing , VeryCold Or very Hot .We Will Message for customers what day is good to ship !
*IMPORTANT: Please refrain from placing anorder if you do not agree to the following policies:*
- No refunds or re-shipments areprovided if policies are not accepted. Placing an order implies youracknowledgment and acceptance of our policies.
- Familiarize yourself with our DOAand other policies before making a purchase. (Shipping fees arenon-refundable.)
- Adhere to the guidelines for ourguarantee. If a fish arrives deceased, submit a photo of the unopened bagwithin one hour. If Photo not send in 1 Hour , We will not Refund or re-shipwith any Reason , An opened bag voids the guarantee.
- For instance, if your package arrives at8:00 AM, submit photos before 9:00 AM for a valid claim. If Photo not send in 1Hour , We will not Refund or re-ship with any Reason , submissions will not beconsidered for refund or re-shipment.
- Strictly adhere to our policies tosafeguard our fish and our business. We employ next-day delivery for thewell-being of the fish.
HAPPY FISH KEEPING
LET US BE YOUR TRUSTED PARTNER IN YOUR FISH HOBBY
