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Pleasesee photos and carefully read the item description to make the best offerding or purchase decision. Unless otherwise stated in the item description all items are pre-owned. New or New (open box) items are purchased second hand and we are not an authorized dealer affiliated with any company. Therefore, detailed history about each item is unknown. You are offerding on the item as seen in the provided pictures and as described. We pride ourselves in providing the most accurate and straightforward description for each item. None of our sales include additional, un-pictured accessories.
Please email me with any questions.
Good luck and happy offerding!
Method of Payment _ Shipping _ Contact _ Return Policy
Please Read Carefully:
Method of Payment
The only form of payment we accept is PayPal. Payment must be received within3 daysfrom time sale ends. If payment is not received we will relist the item and close a non paying buyer case against your account. Please offer only if you are sure you want the item and ask all questions before the listing ends.
Shipping
We ship in the continental United States meaning the 48 contiguous states. We ship items USPS, Fedex, and UPS and I choose the most appropriate shipping service at my own discretion. All overseas shipping is handled through the Global Shipping Program. If you are outside the U.S. you will see a shipping price and an import price. When you purchase the item will ship it to a global shipping center inside the U.S. which will then ship it to you. You will receive a USPS tracking number so you can track your shipment to the shipping center inside the U.S. and you will also receive a global tracking number so that you can follow the shipment of your item after it is shipped from the global shipping center.
Contact
We answer e-mail once a day around 9:00 am Mon-Fri. If you send us an email later in the day, it may not be answered until the next day. If you have a question, please call between 9:00-5:00 and ask for Rob or Lacey. Your satisfaction is our goal. Please contact us if you have any problems. We will do everything we can to make your purchase a pleasant one.
Returns
***Returns do not apply to all purchases, please view listing for availability.***
Return Policy Genes Jewelry & Pawn offers a 30 day return policy in accordance with top rated selling practices. Before you send any item back you must initiate a return via and receive aRA (Return Authorization) number.Make sure your RA number is clearly visible on theoutsideof your package. No refunds will be given if item has been altered and new items must be sent back unopened. A refund will be given minus a 15% restocking fee. If you receive an item that has been damaged in the mail, please contact us and the shipping provider immediately. Any items sent back without an authorized return will be kindly accepted as donations.
Thanks for being a great er and reading!
