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THE MARO SHOPKOREAN CHUSEOK HOLIDAY
Shipping Suspension Notice
Thank you for shopping with THE MARO SHOP. Due to the Korean Chuseok holiday, shipping carriers in Korea will be closed and our shipping operations will be temporarily suspended.
SHIPPING CUT-OFF
September 22 (Tue), 4:00 PM
Korea Standard TimeSHIPPING RESUMES
September 28 (Mon)
Orders will be shipped sequentially.
Pre-Holiday Shipping
Regular dispatch will continue until 3:00 PM KST on September 22.
Pre-holiday shipping will close at 4:00 PM KST.
Shipping Suspension Period
September 22, 4:00 PM ? September 27PLEASE NOTE
Orders placed after 4:00 PM KST on September 22 will be shipped sequentially from September 28. Processing may take slightly longer than usual due to the high volume of orders after the holiday.A Small Gift for You
As a thank-you for your patience, orders placed during the shipping suspension period will include a small complimentary gift.
We apologize for the inconvenience and sincerely appreciate your understanding.
THE MARO SHOP
THE MARO SHOP Authentic Korean Beauty Products from South Korea 100% Authentic Ships from South Korea Tracking Included Taxes & Duties Prepaid SHIPPING INFORMATION
- All orders ship directly from South Korea.
- Orders are usually shipped within 3 business days.
- Tracking number is provided for every order.
- Even if Economy Shipping is selected, many orders are upgraded to Standard Shipping at no additional cost whenever possible.
The handling period allows us to process address changes, cancellation requests, and order modifications before shipment.
DUTIES & TAXES
Most international orders are shipped with prepaid duties and taxes service whenever available.
Customers usually do not need to pay additional import fees upon delivery.
If any unexpected customs charge occurs during delivery, please contact us before making payment.
ESTIMATED DELIVERY TIME United States 5 – 10 business days Canada 7 – 14 business days Europe 6 – 14 business days Australia & New Zealand 5 – 12 business days Middle East 7 – 16 business days Asia 3 – 8 business days
Delivery times may vary depending on customs clearance, airline schedules, local carrier operations, weekends, holidays, weather conditions, and destination country situations.
AUTHENTICITY & PRODUCT CONDITION
All products sold by THE MARO SHOP are authentic Korean beauty products shipped directly from South Korea.
We do not sell counterfeit, fake, replica, or unauthorized products.
Products with printed expiration dates are shown in the product images or description whenever available.
For products without individually listed expiration dates, we always ship fresh Korean stock from recent production batches.
Products usually have 2–3 years remaining before expiration. We do not sell expired or near-expiration products.
RETURN POLICY & PRODUCT CAUTION
Returns are accepted only for items that arrive damaged, defective, or incorrect.
- Opened cosmetic products may not be eligible for return due to hygiene reasons.
- Returns for change-of-mind purchases may not be accepted.
- Return eligibility may vary depending on item condition.
- Discontinue use if irritation, redness, swelling, or discomfort occurs.
- Avoid direct contact with eyes.
- Store away from direct sunlight, heat, humidity, and children.
CUSTOMER SUPPORT
If you have any questions regarding your order, shipping, customs, tracking, or product information, please feel free to contact us through messages anytime.
We always try our best to provide fast and reliable customer support.
© THE MARO SHOP. All Rights Reserved.
