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International shipment of items may be subject to customs processing and additional charges
The shop can offer customisation, send your requirements and questions to our customer service staff and we will give you a quote.
THIS LISTING
Note: Remember we make these guitars by hand. And we don\'t just make one. Things like wood grain, texture, and color, may differ slightly than the one pictured.
Life Happens.... Should you have any issues with your purchase it will be 100% taken care of in a timely, professional manner, until you are satisfied. Please contact us within 3 days of receiving your damaged or defective item and we can start theexchange/return/refund process. All products are carefully and professionally packed to ensure a safe trip. See Return Info Below.
Please Feel Free Contact us! Customer Service Is Waiting To Assist You.
All emails will try to be answered within 24 hours. We do receive a lot of emails and sometimes they get lost so, If you do not receive a reply within a few business days, please kindly re-send your email and we will reply back you as soon as possible.
How to Make a Return?
- If you feel you may just need a part (dial, strings, tuner, etc). We can send you that part to fix the problem.
- If you need to make a return due to a broken or defective product simply open a return item case on to start the process.
- Keep the defective product exactly as it arrived , including packaging. Do not remove any parts or write on the instrument
- Please Re-pack item exactly as it was packaged whether it be single or double boxed. Kindly avoid using Duct Tape
- Please use a package carrier that allows you to insure and track their packages. Such as: FedEX - UPS - USPS.
Thank you very much for your coming. I wish you a good shopping！
