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1. Photos are for reference only.
2. Plants sent will be more or less like the photos.
3. We provide phytosanitary certificates.
United States Shipping
Shipments from Indonesia are arranged through monthly Air Cargo departures, delivered to a broker?s address, then forwarded via UPS/USPS (no need import permit from buyer).
Buyers may request direct DHL Express shipping upon request (need import permit from buyer).
wholesale shipping can use aircargo with fast service so there is minimal risk. Usually takes 1-2 days if interested please send a message (need import permit from buyer).
Outside USA Shipping
We will use DHL Express. This is fastest shipping we can afford. Usually to Asia 3-5 days & Outside US 5-8 days delivery. wholesale shipping can use aircargo with fast service so there is minimal risk. Usually takes 1-2 days if interested please send a message.
Please note that some countries require an Import Permit or other documents. It\'s a customer obligation to provide the required Import Permit.
Dead Plant Warranty Regulations
We guarantee your plants only from the time the package is shipped until you open it (transit warranty). Therefore, if a plant dies after two days, it is not our responsibility. I hope that by importing, customers are aware that plants may not be in optimal condition due to interstate travel. Therefore, customers should understand how to care for their plants upon receipt or ask us about their care. We offer a one-time full replacement or a 50% refund (item price only) provided you send photos of the plant on the day the package arrives or no later than two days after arrival.
Important Notes
Customers must confirm data that includes full name (no abbreviations), address, telephone number and email. Especially for the names Mohammad, Maria and Jesus (names related to religion), Shipping Company regulations require attaching an ID Card / driving license to confirm your data. don\'t worry because the data will be safe because it is only intended for sending your package
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