Choosing a Cleaning Process For Sale

• Classic in the field of metallography preparation techniques
• A fine addition to anyone\'s personal or professional library
• 122 pages
• 9.25 x 6\"

We are not a library but we will accept returns under specific conditions. If you need this as a reference for a paper you are writing, that\'s fine but re-sell it yourself (maybe even make yourself a buck or two). Hopefully you are purchasing this to be included in your collection of fine materials science and engineering volumes.
We despise USPS Media Mail (no traceability, could get lost, takes forever) so we will ship our books in USPS Priority Mail Flat Rate boxes or if a paperback carefully packaged in a Flat Rate padded envelope.
Thank you!

Please read our Returns Policy:

To receive a Full Refund:

• Items must be returned in their original condition; ideally in the original packaging provided.
• A Return must authorized by first contacting us.
• Do Not refuse the item when you receive it. Do Not mark the item as ‘Return to Sender’.
• Items must be sent back with our RMA number that we assign to each individual return – for our reference.
• United States Return requests must be within 14 days of receipt of the item. Items must be mailed within 5 business days of date return approval.
• International Return requests must be within 14 days of receipt of the item. Items must be mailed within 5 business days of date return approval and label sent. Buyer pays return shipping for International Returns.
• Any other item must be returned in the same condition as we sent them. With their original packaging and accessories included with the return.
• If any items are returned to us in worse condition than when we sent them then we reserve the right to refund less than the full purchase amount.

Again, to return an item:You MUST contact us prior to returning the item.Any unauthorized returns will not be accepted. Please contact us so we can provide a return label with our return address and an RMA#.

What do I do if I have received a faulty product or the wrong item?

Our aim is to deliver quality products to all of our customers. Sometimes things happen so you may return it (you pay USPS Priority shipping---with tracking number)

All items must be returned to us in the same condition as they were received. I.E. New items must be still sealed (if they originally were).

If upon inspection your order contains a material fault or you received an incorrect item, please contact usbeforereturning the item. To ensure a speedy resolution please enclose the following in your correspondence:

• Your order number
• Images of the faults/defects and/or ISBN/UPC of the incorrectly received item.
• Explanation of what you received vs what you expected to receive.

If we request you to return your order, please do so within 5 business days after we approve the return and provide you with an RMA #.

What do I do if I receive a damaged item?

In the event that your order arrives damaged, please accept our apologies. In order to investigate the issue promptly, please contact us within 5 business days of receipt. Please ensure you provide us with your order number and images of the damaged item:

• Images must depict the damage you are discussing.
• The images you send must also include images of the packaging the item arrived in.

If we request you to return your order, please do so within 5 business days after we approve the return. We are not responsible for items returned without our prior consent & a proper RMA # assigned.